SaaS Blog Posts
For Sidekick.com
Sidekick offers SaaS products and a platform designed to make it easy and efficient for IT partners to migrate, backup, and manage their customers in the cloud. In 2018 I wrote a series of Blog Posts expanding on their service offering.
The role of Cloud Backup in Office 365
Cloud Backup is becoming a critical component within the cloud management service mix of most IT Solution Providers. Since business continuity and data protection are of paramount importance in a successful MSP practice, this blog seeks to:
- Share a factual view of the various threats and underlying risks to data in the cloud.
- Clarify the role of an Office 365 backup solution in a spectrum of related data protection approaches like BCDR, Archiving and Legal Hold.
- Describe how SkyKick Cloud Backup fits the data protection needs for the customer, while creating more recurring revenue streams for the partner.
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Choosing the Right Cloud Backup Solution for your MSP practice
While your clients might think that moving to Office 365 means automatically getting a built-in backup system, savvy MSPs know that this is not the case. Data loss happens in the cloud, as our previous blog on “The Role of Cloud Backup in Office 365” discussed, and it happens on a surprisingly regular basis. When a “Whoops! I didn’t mean to delete that email/folder/SharePoint site” moment happens, clients that have a robust, easily-accessed backup in place are quite a bit happier than those that do not.
For this reason, many MSPs see putting a backup solution in place as mandatory, not optional. “We feel we have a fiduciary responsibility to ensure our clients’ data is protected,” says Matt Altschul, COO of Magnitech Solutions, Inc. “We sell SkyKick Cloud Backup as part of a bundle, and we require it.”
Today, MSPs looking to provide the business continuity benefits of a backup solution to their clients are faced with numerous good choices, which differ considerably in focus areas, technology, and business model. In this blog, we offer a framework for choosing the solution that is appropriate for your needs.
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How SkyKick helps migrate from mixed-protocol email environments
SkyKick comprehensive automation streamlines migrations to Office 365 from all the major email protocols. But what if a customer has a mix of source email protocols? Yes, it may add some complexity, especially if there is more than one protocol on a domain. But even then, we have you covered!
Partners have leveraged SkyKick technology to successfully migrate thousands of customers with mixed-protocol source email environments. This experience has enabled us to develop automation and support processes, specifically designed for these unique scenarios.
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